Warranty at Zoom Automotive

What’s covered

Your warranty covers you for a huge range of parts and the labour times involved to repair or replace them. Platinum and Gold both include around 6,000 mechanical, electrical and electronic components, whereas Silver covers a wide range of listed items.

Specific part or fault type exclusions 

Whilst your warranty includes a huge range of components, there are naturally some parts and faults that we just can’t cover, as shown below. They’re mainly bodywork, trim, general maintenance and service items.

• Service and consumable items - including but not limited to injectors (unless you have our Platinum plan), brake pads & discs, brake drums, tyres, bulbs, spark plugs, fuses, brake & clutch friction material, burnt or worn out clutch components, seized brake callipers, any seized components, air con recharging, gaskets (excluding head gaskets), hoses & pipes, all blockages, perishable rubber items, oil or fluid leaks (unless you have our Platinum plan), fuel tanks and clearing of fuel lines, connectors, air bags, auxiliary drive belts, hardware i.e. bolts and fixings.
• Engine and turbo - sprockets, burnt valves and valve seats, cracked blocks or cylinder heads, cylinder head skimming or refacing, burnt / carbonised valves or removal of carbon deposits, core plugs, cambelt / timing chain damage if the cambelt / timing chain and associated parts haven’t been replaced inline with the manufacturer’s recommendations.
• Steering - leaks.
• Electrical or electronic items - heating elements, glow plugs, connectors / terminals, wiring, batteries (unless you have our Platinum plan), software and software updates, reprogramming or adjustments, tracker systems, head up unit display, radio recoding
  and light units
• Electric / hybrid vehicle - electric charging cable / socket, wiring and HV cabling, HV battery housing, HV cells / modules and HV battery cooling and venting.
• Bodywork and trim - paintwork, bodywork, chassis, interior, seats, upholstery, fabric roofs, panoramic sunroof, wheels, glass, air vents, locks and catches.
• Negligence or driver abuse - i.e. incorrect or insufficient oils or lubricants / fluids and overheating.
• Ancillary items - water ingress, corrosion or oxidisation, faulty workmanship or parts,manufacturer recalls, accidental damage to radiator and A/C condenser, exhaust systems,exhaust manifolds, emissions, carbon build-up, repairs to rectify issues such as high oilconsumption or poor fuel economy, oil or fluid contamination including staining or misting, sludge / silt or other waste, waste disposal, key blades, sealing materials and compounds.

Drive with Peace of Mind: Zoom Automotive and Warranty Solutions Group

At Zoom Automotive, we want you to love your new car and drive with confidence. That's why we've partnered with Warranty Solutions Group (WSG), a leading provider of extended warranties for used vehicles. Their comprehensive coverage ensures you're protected against unexpected repair costs, keeping you on the road without breaking the bank. You can see the full extent of Warranty Solutions Group cover levels here:  Download Brochure

But here’s a quick breakdown of why we choose to partner with them:

Extensive Coverage

WSG warranties cover a wide range of mechanical, electrical, and electronic components, including many not typically covered by other providers. Up to 6,000 parts and faults can be covered, giving you peace of mind.

Multiple Warranty Options
Choose the warranty level that best suits your needs and budget. Whether you need bumper-to-bumper protection or a more targeted plan, WSG offers a variety of options.

Simplified Claims Process

Filing a claim is hassle-free. WSG will ensure your repairs are handled efficiently, minimising downtime for your vehicle.

Nationwide Repair Network

Take your car to any authorised repair shop across the country. WSG's network of qualified garages ensures you have convenient access to expert service.

Additional Benefits

Many WSG warranties include extras like breakdown cover, car hire, and discounts on repairs. Investing in a Zoom Automotive gives you the peace of mind of knowing you're protected against unexpected repair costs. Focus on enjoying the ride and leave the worrying to us.